Are employees allowed to sit or play games with customers during hours of operation?

The correct answer is that employees are not allowed to sit or play games with customers during hours of operation because this can interfere with the professional environment and the service expectations of customers.

In many workplaces, especially in food service or retail, it is important to maintain a level of professionalism and focus on customer service. Allowing employees to engage in personal activities, such as playing games or casually sitting with customers, could detract from their responsibilities and possibly disrupt other customers who may be waiting for assistance.

In such environments, employees are typically expected to be attentive, engaged in their work tasks, and ready to assist customers as needed. Therefore, having established guidelines that prohibit such behavior during operational hours helps ensure that the business runs smoothly and that all customers receive the attention they deserve.